Privacy Policy

At L & R Water Services Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following personal data:

Contact Information: Name, phone number, email address, and postal address when you submit an enquiry or request a service.
Website Usage Data: IP address, browser type, and browsing behaviour when you interact with our website.
Payment Information: If you make a payment, we may collect billing details, but we do not store payment card information.

2. How We Use Your Data

We use the information collected for the following purposes:

To respond to your enquiries and provide our services.
To process bookings, quotes, and payments.
To improve our website and user experience.
To comply with legal obligations.

3. Data Security

We are committed to keeping your personal data secure. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your information.

4. Sharing Your Information

We do not sell or trade your personal data. However, we may share information with third parties when necessary, including:

Service Providers: Trusted partners who help us operate our business, such as payment processors.
Legal Authorities: If required by law to comply with legal obligations.

5. Your Rights

You have the following rights under UK data protection laws:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request the removal of your personal information.
Objection: Object to certain uses of your data, such as marketing.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

L & R Water Services Ltd
📍 16 Poole St, Avonmouth, Bristol BS11 9JT
📞 07501 024339
📧 info@landrwaterservices.co.uk

This Privacy Policy was last updated on 16th February 2025.

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Water Leak Detection Using Tracer Gas

We use hydrogen-nitrogen tracer gas to pinpoint underground water leaks. As this gas is lighter than air, it rises through the ground, allowing for fast and precise leak detection even under concrete and tarmac.

How It Works

The system introduces a non-toxic gas into the water pipe, which escapes through leaks and rises to the surface. Our specialised sensors detect the gas, allowing us to find the leak precisely.

Benefits of Using Tracer Gas

Non-invasive: No need for disruptive digging.
Highly accurate: Finds leaks even in difficult-to-reach areas.
Fast results: Minimises downtime and water loss.

Book a Leak Detection Survey

Acoustic Ground Microphone for Leak Detection

We use state-of-the-art acoustic ground microphones to detect underground water leaks with precision. These devices pick up the distinct sounds of escaping water, helping us identify leak locations efficiently.

How It Works

Our trained technicians use acoustic listening devices to amplify the sound of water escaping from pipes. By analysing frequency patterns, we can pinpoint the exact location of a leak.

Why Choose Acoustic Leak Detection?

Accurate and reliable: Works even for small leaks.
Minimal disruption: No need for destructive investigations.
Fast detection: Saves time and prevents costly water damage.

Request a Call Back

Underground Pipe Repairs

Repair damaged or burst pipes using advanced trenchless technology, reducing disruption. While some excavation is needed, our methods limit digging, making the process faster and more efficient.

How It Works

The trenchless technique creates a small access point, allowing pipes to be installed with minimal disturbance. Ideal for areas with roads, gardens, or driveways, it avoids large-scale excavation.

Advantages of Trenchless Installation

Minimal excavation: Reduces surface damage and preserves landscaping.
Cost-effective: Lowers labour and reinstatement expenses.
Fast and reliable: Speeds up repairs compared to traditional trenching.

Speak to an Expert

Thermal Imaging Camera for Leak Detection

Our thermal imaging cameras provide a non-invasive way to detect hidden leaks in water pipes, identifying temperature variations that indicate moisture presence.

How It Works

Using infrared technology, our thermal imaging cameras capture heat patterns in walls, floors, and ceilings. Cold spots indicate potential water leaks, allowing us to detect issues early.

Why Use Thermal Imaging?

Detects hidden leaks: Ideal for underfloor and concealed pipes.
Prevents damage: Early detection saves costly repairs.
Fast and efficient: Immediate results with no invasive work.

Get a Free Survey

1. Information We Collect

2. How We Use Your Data

3. Data Security

4. Sharing Your Information

5. Your Rights

6. Cookies & Tracking Technologies

7. Contact Us

Water Leak Detection Using Tracer Gas

How It Works

Benefits of Using Tracer Gas

Acoustic Ground Microphone for Leak Detection

How It Works

Why Choose Acoustic Leak Detection?

Underground Pipe Repairs

How It Works

Advantages of Trenchless Installation

Thermal Imaging Camera for Leak Detection

How It Works

Why Use Thermal Imaging?

L & R Water Services Ltd

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